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Tell Your Client They Are Wrong

Kevin Hicks
4 min readNov 9, 2021

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Photo by Bob Brewer on Unsplash

If you told your client they were wrong, would you fear getting fired? Even with great clients, many of us have irrational feelings like this.

Here is a secret about all the best freelancers. They aren’t afraid to tell a client when the client is wrong. The best freelancers know clients don’t actually know what they want or need. Excellent results can’t be delivered if clients make decisions for things that are actually the freelancer’s expertise.

If you want to build a reputation as the go-to freelancer for solving problems within your expertise, you need to tell clients when they are wrong.

Think about why you were hired for this job? Sometimes it’s just to be an extra hand and help out, but usually, you were hired cause you know something the client doesn’t. Use your expertise to guide the client to make the right decisions.

Not only will this put you on the path to make more money and build a better reputation, but you will also enjoy your work more. It is more motivating and rewarding to be looked at as the expert and know you are providing value instead of just being an extra set of hands.

If you believe a client is wrong, how do you know if you should tell them?

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Kevin Hicks
Kevin Hicks

Written by Kevin Hicks

Helping other devs evolve & make more money | Senior Developer | 6 Figure Freelancer | Entrepreneur | Build in public | https://kevinhicks.software/

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